TheChownJewels is taking a short break
Reviews
Accepted payment methods
Returns & exchanges
Payment
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
If you require a higher level of postage (such as next day delivery), when you checkout, indicate this in a message and wait to receive an updated invoice via PayPal with the adjusted level of postage. For further details see 'Shipping'.
The same goes if you want non sterling silver earwires (ie, the copper ones) replaced with sterling silver, just leave a message and wait for a revised invoice. This is an additional £1.50.
Payment must be received within 3 days of purchase, otherwise the sale will be cancelled and the item re-listed.
Overseas customers are liable for any duties/taxes incurred upon receipt.
Shipping
Like you, once I've bought something, I like to know it's on its way, so I endeavour to post all purchases the next business day, for which payment has been received prior to 7pm GMT. If for some reason I am unable to do this, I will let you know.
All UK purchases are sent via Royal Mail's Recorded 1st class service(should arrive 1-2 days after posting and will require a signature) and via airmail to Europe and the rest of the world (should take between 5-14 business days depending on where you live).
Next Day (1pm) delivery within the UK: $7.50 (no additional charge for additional items). If you want your purchase sent using 'Next Day' please indicate this in a message and wait to receive an updated invoice via PayPal with the adjusted level of postage. For this service, please allow 1 working day for me to post it as I may be unable to post it the same day you place your order.
If you have any particular delivery requests, not detailed above, please contact me before paying to discuss the service you require and the additional charge and I will happily accommodate you wherever possible.
ITEMS ARE ONLY SHIPPED ONCE PAYMENT HAS BEEN RECEIVED.
Additional policies and FAQs
I try to use products made from recycled materials or recycle materials such as padded envelopes sent to me.
I also use acid-free (to prevent tarnishing), recycled tissue paper to protect the pieces.
ALTERATIONS
The length of most necklaces and bracelets can be altered to your desired length. Please contact me prior to purchase for additional costs.
COPYRIGHT
All designs, photographs and descriptions belong to 'The Chown Jewels'. If you wish to use any of them, you can contact me via Etsy or Email thechownjewels[!at]yahoo.co.uk